Terms of Service

Welcome to LumiGlam LLC (hereinafter referred to as “we,” “us,” or “this Website”). Please read the following terms and conditions (hereinafter referred to as “these Terms”) carefully before using this Website. Your access or use of this Website constitutes your agreement to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.

1. Scope
   These Terms apply to your access and use of the LumiGlam LLC website and all products and services offered therein.
2. User Account
   To use certain features or services, you may be required to register an account. You agree to provide true, accurate, and complete information and to regularly update it to keep it current and valid. You are fully responsible for the security and confidentiality of your account and for all activities that occur through your account.
3. Orders and Payment
   All orders are subject to our verification and processing. We reserve the right to cancel or refuse any order without prior notice. Please ensure that you provide valid payment information during the checkout process. We will contact you promptly if there are any payment issues.
4. Return and Exchange Policy
   If you have any questions about your purchase, please contact us within 14 days of receipt. Products must be in new, unused condition and come with their original packaging and all accessories. Detailed return and exchange procedures are available under the Return Policy section of our website.
5. Intellectual Property
   This website and its content, trademarks, logos, and designs are the property of LumiGlam LLC or its licensors and are protected by law. You may not use them in any form or by any means without their written permission.
6. Disclaimer
   This website and its products and services are provided on an “as is” basis. We make no warranties, express or implied, as to the accuracy, reliability, or availability of the information. To the extent permitted by applicable law, we assume no liability for any loss or damage arising from the use of this website, its products, or its services.
7. Modifications to Terms
   We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. You are advised to review these Terms regularly to stay informed of any modifications.
8. Governing Law
   These Terms shall be governed by the laws of the State of Washington, and you agree that all disputes between us shall be resolved exclusively in the courts of the State of Washington.

If you have any questions or concerns about these Terms, please contact us at nannanzhang@lumiglamonline.com.

Thank you for choosing LumiGlam LLC. We look forward to providing you with quality products and services!